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Terms of Service

Effective Date: 01 September 2025
Welcome to Otium Creations. These Terms of Service ("Terms") explain how you can use our website, apps, and services ("Services"). This includes Atlas, developed and operated by Otium Creations (Pty) Ltd. By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. WHO WE ARE

1.1 About Otium Creations

Otium Creations is an application development company. Our goal is ensuring technology enhances and benefits human life and productivity. Through creative problem solving, and consistent, humble, acquisition of knowledge and skills, technological evolution can be innovative, creative, and authentic to human life.

1.2 Our Services

Our initial product, Atlas, is an AI-powered emotional intelligence and productivity platform, along with related applications and services (collectively, the "Services").

2. AGREEMENT TO TERMS

2.1 Acceptance

By creating an account, accessing, or using our Services, you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree, you must not use our Services.

2.2 Capacity to Enter Agreement

Minimum age required:

  • You must be at least 18 years old or the minimum age required to consent to use the service in your location

2.3 Additional Terms

Certain features may be subject to additional terms, guidelines, or rules ("Supplemental Terms"). All Supplemental Terms are incorporated by reference into these Terms.

3. ACCOUNT CREATION AND MANAGEMENT

3.1 Account Registration

To access certain features, you must create an account by providing:

  • Valid email address
  • Secure password meeting our security requirements
  • Accurate, current, and complete information
  • Verification of age eligibility

3.2 Account Responsibilities

You are solely responsible for:

  • Maintaining the confidentiality of your credentials
  • All activities occurring under your account
  • Immediately notifying us of unauthorized use
  • Ensuring your account information remains accurate
  • Compliance with these Terms by anyone using your account

3.3 Account Security

We recommend:

  • Using strong, unique passwords
  • Not sharing account credentials
  • Logging out from shared devices

3.4 Account Suspension and Termination

We may suspend or terminate your account if:

  • You violate these Terms or our Acceptable Use Policy
  • We suspect fraudulent, abusive, or illegal activity
  • Required by law or legal process
  • Your account remains inactive for 12 months
  • You fail to pay applicable fees

3.5 Account Termination by You

You may delete your account at any time through account settings. Upon deletion:

  • Your subscription will end at the current billing period
  • Data deletion follows our Privacy Policy retention periods
  • Some information may be retained as required by law
  • To close your account, please send an email to support@otiumcreations.com

3.6 Effect of Termination

Upon termination:

  • Your right to use the Services ceases immediately
  • We may delete your content after the retention period
  • Provisions that by their nature should survive will remain in effect

4. USE OF SERVICES

You may access and use our Services only in compliance with these Terms, including our Acceptable Use Policy. You are fully responsible for all activity under your account through which you access our Services.

4.1 Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations
  • Use the Services for illegal, harmful, or fraudulent purposes
  • Attempt to harm minors in any way
  • Harass, abuse, threaten, or incite violence against any individual or group
  • Impersonate any person or entity
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any portion of the Services
  • Remove, circumvent, or disable any technological measures

4.2 Geographic Restrictions

The Services are controlled from South Africa. We make no representation that the Services are appropriate or available in other locations. Access from territories where the Services are illegal is prohibited.

5. INPUTS, OUTPUTS, AND AI DISCLOSURES

You may be allowed to engage with our Services in variety of formats (we call these "Inputs"), and when required the Services may generate a response (these are called "Outputs"), or enable the Services to take action your behalf (we call these "Actions"). However, the artificial intelligence technology used in our Services are provided by ("Third Party") services.

5.1 Your Inputs

You retain all rights to the content, data, and information you provide to the Services ("Inputs"). By providing Inputs, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and analyse Inputs solely to:

  • Provide and maintain the Services
  • Improve and develop our products
  • Comply with legal obligations
  • As otherwise described in our Privacy Policy

5.2 Service Outputs

Content generated by the Services ("Outputs") is provided "as-is" without warranties. You understand that:

  • Outputs may be inaccurate, incomplete, or inappropriate
  • You should not rely on Outputs for critical decisions
  • Outputs do not constitute professional advice
  • We do not endorse or guarantee any Output

5.3 AI Technology Disclosure

Our Services utilize artificial intelligence technology, including models from third-party providers such as Anthropic, Groq, and others we may integrate in the future. You acknowledge that:

  • AI systems have inherent limitations and biases
  • Outputs are probabilistic and may vary
  • The Services cannot replace human judgment
  • We are not responsible for decisions you make based on Outputs

5.4 No Professional Advice

THE SERVICES DO NOT PROVIDE MEDICAL, PSYCHOLOGICAL, LEGAL, FINANCIAL, OR OTHER PROFESSIONAL ADVICE. Always consult qualified professionals for such matters. If you are experiencing a medical or mental health emergency, contact emergency services immediately.

5.5 Reliance on Outputs

You agree not to rely on Outputs for:

  • Medical diagnoses or treatment decisions
  • Legal advice or decisions
  • Financial or investment decisions
  • Safety-critical applications
  • Any purpose where error could cause harm

6. SUBSCRIPTIONS, FEES, AND PAYMENTS

You may be required to pay us subscription fees to access or use our Services or certain features of our Services. You are fully responsible for paying any applicable fees, listed on our Pricing Page, unless stated otherwise in writing, by Otium Creations.

6.1 Payment Processing

Payments via our website (otiumcreations.com) are processed by Paddle.com Market Ltd ("Paddle"), our Merchant of Record. By subscribing, you:

  • Agree to Paddle's Terms and Privacy Policy
  • Authorize recurring charges to your payment method
  • Acknowledge Paddle handles all payment processing

6.2 App Store Subscriptions

For subscriptions through Apple App Store or Google Play Store:

  • Additional terms and fees may apply
  • Refunds are handled per platform policies
  • Platform providers are not party to these Terms

6.3 Payment Methods

We accept payment methods as determined by Paddle, and you agree:

  • To provide complete and accurate billing information
  • We may charge your preferred payment method for any applicable fees listed on our Services and any applicable tax

6.4 Subscription Term and Automatic Renewal

  • All paid subscriptions are billed monthly in advance
  • Subscriptions automatically renew unless cancelled
  • Renewal occurs on the same calendar day each month
  • You may cancel automatic renewal at any time

6.5 Subscription Cancellation

You may cancel your subscription at any time through:

  • Your account settings
  • Paddle's customer portal
  • Contacting our support team at support@otiumcreations.com

Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time.

6.6 Price Changes

We may change subscription prices upon 30 days' notice. Price changes will apply to subsequent billing periods. Continued use after price changes constitutes acceptance.

6.7 Taxes

Prices exclude applicable taxes unless stated otherwise. You are responsible for all applicable taxes, and we will charge tax when required by law.

6.8 Refunds

  • We offer a 14-day money-back guarantee for initial subscriptions.
  • Refund requests must be submitted within 14 days of initial purchase.
  • No refunds are provided after 30 days unless legally required.
  • Renewals and subsequent charges are non-refundable except as required by law.
  • See our Refund & Cancellation Policy for details.
  • This policy does not affect your statutory rights where applicable.

6.9 Payment Failures

If payment fails, we may:

  • Retry payment collection
  • Suspend access to paid features
  • Terminate your subscription after repeated failures

6.10 Third-Party Payment Processor

We are not liable for issues related to payment processing handled by Paddle or other third-party processors.

7. INTELLECTUAL PROPERTY AND FEEDBACK

7.1 Ownership of Services

All rights, title, and interest in the Services, including all intellectual property rights, belong to Otium Creations or our licensors. The Services are protected by copyright, trademark, and other laws.

7.2 Limited License to Use

We grant you a limited license to access and use the Services as described in Section 4.1. This license does not include rights to:

  • Modify, adapt, or create derivative works
  • Reverse engineer or decompile the Services
  • Use our trademarks without permission
  • Scrape, mine, or bulk download content

7.3 Your Content Rights

  • You retain ownership of your Inputs and any content you create.
  • Your license grant to us is limited to operating and improving the Services.

7.4 Feedback

  • Any feedback, suggestions, or ideas you provide ("Feedback") becomes our property.
  • We may use Feedback without compensation, attribution, or obligation to you.
  • You hereby assign all rights in Feedback to us and waive any moral rights.

7.5 Copyright Policy

  • We respect intellectual property rights.
  • Report copyright violations to support@otiumcreations.com
  • We will investigate and may remove infringing content or terminate repeat infringers.

8. THIRD-PARTY SERVICES AND LINKS

8.1 Third-Party Providers

Our Services integrate with third-party providers including:

  • Anthropic: AI model provider
  • Paddle: Payment processing via our website (otiumcreations.com)
  • Supabase: Infrastructure and data storage
  • Apple/Google: Mobile app distribution
  • Analytics providers: Service improvement

8.2 Third-Party Terms

  • Your use of third-party services is governed by their respective terms and privacy policies.
  • We are not responsible for third-party services, content, or practices.

8.3 External Links

  • The Services may contain links to external websites.
  • We do not endorse and are not responsible for linked sites or their content.

8.4 Third-Party Integrations

  • If you connect third-party services (e.g., Apple Health, Google Fit), you authorize data sharing as described in our Privacy Policy.
  • You may disconnect integrations at any time.

9. CONTENT MODERATION

9.1 Monitoring Rights

We may, but are not obligated to:

  • Monitor, review, or edit user content
  • Remove content violating these Terms
  • Suspend or terminate accounts for violations
  • Report illegal content to authorities

9.2 No Obligation to Monitor

We have no obligation to monitor user content. We are not liable for content posted by users or third parties.

9.3 Reporting Violations

  • Report Terms violations or inappropriate content to support@otiumcreations.com.
  • We will investigate and take appropriate action.

10. SOFTWARE AND UPDATES

10.1 Updates and Modifications

We may update, modify, or discontinue any aspect of the Services at any time without notice. Updates may include:

  • New features or functionality
  • Bug fixes and improvements
  • Changes to existing features
  • Security patches

10.2 Automatic Updates

The Services may automatically download and install updates. By using the Services, you consent to automatic updates.

10.3 Feature Availability

We do not guarantee that any feature will remain available. We may add, modify, or remove features at our discretion.

10.4 Compatibility

We do not guarantee the Services will be compatible with all devices, operating systems, or browsers. Minimum requirements may change over time.

11. PRIVACY AND DATA PROTECTION

11.1 Privacy Policy

  • Our Privacy Policy explains how we collect, use, and protect your information.
  • By using the Services, you consent to our data practices as described in the Privacy Policy.

11.2 Data Security

We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security. No method of electronic transmission or storage is 100% secure; you use the Services at your own risk.

11.3 International Data Transfer

  • Your data may be transferred to and processed in countries other than your own.
  • We ensure appropriate safeguards are in place for international transfers.
  • By agreeing, you accept to have your data transferred outside of your country of residence.

12. DISCLAIMERS AND WARRANTIES

12.1 Service Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

12.2 No Guarantee

WE DO NOT WARRANT THAT:

  • The Services will meet your requirements
  • The Services will be uninterrupted or error-free
  • Defects will be corrected
  • The Services are free of viruses or harmful components
  • Outputs are accurate, reliable, or complete

12.3 Jurisdictional Limitations

Some jurisdictions do not allow disclaimer of implied warranties. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

13. LIMITATION OF LIABILITY

13.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).

13.2 Exclusion of Damages

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.3 Scope of Limitations

THESE LIMITATIONS APPLY WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, ALLEGED FRAUD, INTENTIONAL MISCONDUCT, GROSS NEGLIGENCE, OR ANY OTHER CRIMINAL ACTS.

13.4 Exceptions

These limitations do not apply to liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under applicable law

13.5 Jurisdictional Variations

Some jurisdictions do not allow limitation of liability for certain damages. If you reside in such a jurisdiction, limitations may not apply to you to the extent prohibited by law.

14. INDEMNIFICATION

14.1 Your Indemnification

You agree to indemnify, defend, and hold harmless Otium Creations, its affiliates, directors, officers, employees, agents, and licensors from and against all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your use or misuse of the Services
  • Your content or Inputs
  • Any products or services purchased based on Outputs

14.2 Our Control of Defense

We reserve the right to assume exclusive defense and control of any matter subject to indemnification. You agree to cooperate with our defense of such claims.

15. DISPUTE RESOLUTION

15.1 Informal Resolution

Before initiating formal proceedings, you agree to attempt good-faith resolution by contacting us at support@otiumcreations.com. We will attempt to resolve disputes informally for 60 days.

15.2 Binding Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration under the Arbitration Foundation of Southern Africa (AFSA) rules, except:

  • You may opt out within 30 days of first accepting these Terms
  • Small claims may be brought in court
  • Injunctive relief may be sought in court

15.3 Arbitration Procedures

  • Arbitration will be conducted in Johannesburg, South Africa
  • Each party bears its own costs unless the arbitrator determines otherwise
  • The arbitrator's decision is final and binding
  • Class actions and class arbitrations are not permitted

15.4 Governing Law

These Terms are governed by the laws of South Africa, without regard to conflict of law principles. For non-arbitrated disputes, you consent to the exclusive jurisdiction of the courts in Johannesburg, South Africa.

15.5 Injunctive Relief

You acknowledge that breach of certain provisions (including Sections 4, 7, and confidentiality obligations) may cause irreparable harm for which monetary damages are inadequate. We may seek injunctive relief without posting bond.

15.6 Time Limitation

Any claim must be brought within one year (12 months) after the cause of action arises, or be forever barred.

16. GENERAL TERMS

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and Otium Creations regarding the Services.

16.2 Modifications to Terms

We may modify these Terms at any time. Material changes will be notified via email or Service notice with 30 days' advance notice. Continued use after changes constitutes acceptance.

16.3 Severability

If any provision is found invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and remaining provisions remain in full effect.

16.4 No Waiver

Our failure to enforce any right or provision is not a waiver. Waiver of any breach is not waiver of any other breach.

16.5 Assignment

You may not assign or transfer these Terms or your rights without our prior written consent.

16.6 Force Majeure

We are not liable for failure to perform obligations due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, strikes, or shortages of transportation, facilities, fuel, energy, labour, or materials.

16.7 Export Controls

You may not use or export the Services in violation of export laws and regulations of South Africa, the United States, or any other applicable jurisdiction.

16.8 Legal Compliance

You agree to comply with all applicable laws and regulations in your use of the Services.

16.9 Relationship of Parties

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship. You have no authority to bind us in any manner.

16.10 Third-Party Beneficiaries

These Terms are for the benefit of you and us only. There are no third-party beneficiaries except our licensors and service providers who may enforce provisions related to their intellectual property and services.

16.11 Interpretation

Section headings are for convenience only. "Including" means "including without limitation." These Terms shall be construed without regard to the drafting party.

16.12 Electronic Communications

You consent to receive electronic communications from us. Electronic communications satisfy any legal requirement for written communication.

16.13 Survival

Provisions that by their nature should survive termination shall survive, including Sections 5.2, 5.4, 5.5, 7, 11-15, and 16.

16.14 Notice

Notices to us must be sent to support@otiumcreations.com or our registered address. We may notify you via your account email or Service posting.

17. CONTACT INFORMATION

Otium Creations (Pty) Ltd


By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.